Return and Refund Policy

Last Updated: June 10 2025

Blitzarcadehub is headquartered in India and offers purely digital entertainment. If a paid bundle misfires, this policy explains how we fix it. Because content is virtual, eligibility is limited to the scenarios below.

1. Eligibility Period

Submit refund or exchange requests within 14 calendar days of purchase. We cannot review cases that fall outside this window.

2. Requirements for Refunds and Returns

  • The virtual goods have not been fully consumed.
  • You attach the transaction ID or invoice.
  • You provide screenshots or logs showing the issue.

3. Non-Refundable Products

  • Virtual items received free of charge.
  • Gifts or vouchers distributed during promotions.
  • Bundles fully consumed before the request.
  • Accounts banned for violating our Terms.

4. Request Procedure

Email support@blitzarcadehub.games with the subject “Refund Request” and provide:

  • Your full name and contact details.
  • Order number or proof of purchase.
  • A clear description of the technical error or reason.
  • Evidence such as screenshots, video clips, or system logs.

5. Shipping Costs

Shipping charges do not apply to our digital products. Any payment gateway fees withheld by banks in India remain your responsibility.

6. Defective or Incorrect Products

If you receive a defective or incorrect product, please contact us immediately. We will review your case and may offer:

  • Replacement of the affected virtual coins or perks.
  • A full or partial refund depending on consumption.

7. Changes to This Policy

We may revise this policy in response to new Indian regulations or platform updates. Please review this page periodically.

8. Contact

For questions or concerns about this policy, you can contact us:

  • Email: support@blitzarcadehub.games